Please check all photos and videos, and descriptions carefully as all sales are final. Please remember most of our items are on a consignment basis, and once we sell the item, we pay the consignor and due to this reason we don't accept returns or exchanges.
If you receive an item, significantly not as described please contact us immediately and we can assess the situation, we will review our photos and videos. We won't be able to accept any returns/exchanges/discounts with claims past 24 hours after delivery date and security tags have been removed or tampered.
All items are guaranteed authentic but if an item is proven to be not authentic we will process your refund. We will honor certificates from reputable companies, Entrupy, Etinceler and Leather surgeons only. We will not honor certificates from other companies.